Kristen Miller, SHRM-CP

Senior Consultant


Dr. Craig Caldwell Headshot

Kristen Miller offers more than 30 years of experience in all areas of Human Resources, with direct experience in a wide range of industries, including high-tech, independent schools, broadcasting, and healthcare.

She led Training & Development, Leadership Development, and Performance Management initiatives while with Tivoli Systems, a 5,000-employee division of IBM, and later with Peregrine Systems. During her tenures in high-tech and broadcasting industries, Kristen was an integral part of transition teams that managed acquisitions, mergers, and multiple divestitures, with a strong emphasis on change management and the establishment of high-performance cultures. While HR Director for Emmis Communications, the company achieved a ranking of #74 on the Fortune 100 Best Places to Work.

Kristen’s most recent experience was in the role of Culture & Development Director for Traders Point Christian Church, leading them through significant growth, establishing a well-defined staff culture, and building a foundation for a formal Human Resources function. In this role, she also built the strategy and staff for TPCC’s Leadership Development and Cultural Intelligence initiatives. During Kristen’s tenure, the organization was named a Best Christian Workplace three years in a row, including special recognition in the area of Talent Excellence.

Certifications include the Senior Professional in Human Resources (SHRM-CP) designation, Franklin Covey facilitator, Graduate of Coach U’s Core Essentials program, accredited facilitator for the Insights Discovery system, DDI (Development Dimensions International) facilitation, Predictive Index Assessment, Optima Talent Optimization, and ELI certification for Civil Treatment training modules. Kristen maintains membership in the national SHRM (Society for Human Resource Management) organization. Her education at Purdue University, with a concentration in Supervision, laid the foundation for her career in Human Resources.

Kristen and her husband Don enjoy travel, reading, cooking and their two Labradoodles. They have three sons, Daniel, Mac and Sam, all currently in college. Hockey has been a significant part of their lives, with Dad as coach and two sons as players.

I take great pride in building true partnerships with clients to help them achieve their goals through effective talent strategy. This starts with a healthy, well-defined culture, excellent communication design, and a focus on applying individual strengths throughout the organization. Every organization is unique, and the Catalyst Effect’s approach of “leading from wherever you are” is a highly impactful model to achieve client goals.